By Liz Lane, Sky News Reporter
Research suggests many more people may be on zero-hours contracts than was previously thought.
The agreements mean that employees are expected to be on call, but are not guaranteed any work from one week to the next.
The Chartered Institute of Personnel and Development (CIPD) estimates there could be one million UK workers on such contracts.
This contrasts with Office for National Statistics figures which suggest only 250,000 were on such contracts at the end of last year.
CIPD surveyed 1,000 employers and found one in five use zero-hours contracts for at least one member of staff.
Business Secretary Vince Cable has ordered a review into the practice Firms in the voluntary and public sectors, as well as the hotel, leisure and catering industries, are more likely to use them.
CIPD chief executive Peter Cheese said: "Zero-hours contracts are a hot topic and our research suggests they are being used more commonly than the ONS figures would imply.
"However, the assumption that all zero-hours contracts are bad and the suggestion from some quarters that they should be banned should be questioned."
The Unite union says the government must stop the growth of the zero-hours culture, as these contracts are "the latest attack on workers' rights and dignity".
Business Secretary Vince Cable has announced his staff are going to investigate how they are being used.
"Whilst it's important our workforce remains flexible, it is equally important that it is treated fairly," Mr Cable said.
"This is why I have asked my officials to undertake some work over the summer to better understand how this type of contract is working in practice today."
Separate research among zero-hours contract workers revealed only 14% said their employer failed to give them enough hours to have a basic standard of living.
Sarah Wicks, from Liverpool, used to work as a security guard on a zero hours contract, but sometimes worked 72 hours a week.
But she said that the large number of hours did not equate to job security.
"There wasn't much expectation that your job was ever going to get any better, or that you had any recourse to the employer for anything," Ms Wicks said.
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