Barclays is to slash 1,700 jobs from across its branch network, saying fewer staff are needed because more people are banking online.
The number of cashiers, personal bankers and managers employed by the bank is expected to be cut throughout 2014.
The trade union Unite described the decision as a "colossal mistake" and said it was challenging Barclays' claims that the way customers access their banking services is changing rapidly.
Dominic Hook, the union's national officer, said: "These employees deliver high levels of service that customers of the bank benefit from.
"Such a massive reduction will be very detrimental to the bank and will also be hugely challenging for the staff remaining."
Mr Hook said the union would be "pressing Barclays to reconsider" its proposal.
He said the bank had agreed to demands for a voluntary redundancy register, as well as training grants for anyone leaving Barclays and compensation for employees who reduce their working hours.
"The union will also be seeking firm assurances that there will be no compulsory redundancies following the completion of the voluntary exercise," Mr Hook said.
A spokesman for Barclays, which has more than 1,700 UK branches and employs about 140,000 people worldwide, said it was investing in new technology and improving customer service.
"This means training staff so they can provide that expert support but also reducing staffing levels in our branches where there is over capacity," he said.
"As a result of technological changes, we will be able to provide better service for our customers with fewer staff in our branches.
"Today we have outlined a voluntary redundancy scheme for those colleagues who are interested.
"We are committed to working with our impacted colleagues so that they are fully consulted and have access to the support and services they require."
Earlier this month, Barclays announced it was opening a number of seven-days-a-week branches in Asda supermarkets around the country.
On Wednesday, it announced its head of compliance Sir Hector Sants had resigned after he was placed on sick leave for stress and exhaustion.
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